Backup and replacement tablets

A backup file was refused

CryoIndex validates a backup before replacing anything. A refusal leaves the tablet’s current inventory unchanged.

1. Read and record the exact refusal message.
2. Confirm that you selected a .cix-backup file rather than a CSV inventory report.
3. If the backup came from a newer CryoIndex version, update the receiving tablet before trying again.
4. If the file may be damaged, try the next-newest backup instead.