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Terms of Use

A dependable tool still depends on dependable practice.

Last updated August 25, 2026

These terms apply to the CryoIndex applications for Android and Windows and to the CryoIndex website. CryoIndex is published under the developer name CryoIndex Labs. By using CryoIndex, you agree to these terms on behalf of yourself or the laboratory or organization that authorized your use.

What CryoIndex provides

CryoIndex helps laboratories record cryogenic cell inventory, physical storage locations, activity history, liquid-nitrogen fills, audits, backups, exports and reports. It is an inventory and recordkeeping tool. It is not a substitute for physical labels, laboratory procedures, training, safety controls or independent verification of a specimen’s identity and location.

No compliance certification

CryoIndex preserves information useful during internal review, but the app, its activity history, audits and exports do not certify compliance with GLP, GMP, ISO, FDA, institutional or other regulatory requirements. Whether a laboratory’s records and procedures satisfy a particular standard depends on its own configuration, entries, controls and review.

Your records and responsibilities

You are responsible for the accuracy of information entered into CryoIndex, deciding who may use the working device, checking records against physical inventory when appropriate and maintaining current backups outside that device. Before relying on an import, export, restore or report, review its preview and result.

Local data and backups

The working database is stored on the device. CryoIndex does not operate a cloud inventory service and cannot recover a database that was never backed up. Uninstalling the app, clearing its data, losing the device or replacing it without a usable backup may permanently remove the working inventory. You control the destinations, access and retention of files you export or back up.

Using CryoIndex

You may use CryoIndex for lawful internal laboratory or organizational work, subject to these terms and the rules of the distribution channel through which you obtained it.

Features and availability

CryoIndex provides one free product for a complete one-dewar inventory, including activity history, import, export, backup and restore functions, and the optional Admin PIN. Multiple-dewar support and Audit & QA reports are not part of the current release.

Updates and compatibility

We may correct, improve, add or remove features in later releases. Device software, store rules and third-party components may also change. Keep a current backup before installing an update or moving to another device or platform. We do not promise that every device, operating-system version, scanner, printer, storage provider or file produced by another program will remain compatible indefinitely.

No warranty

CryoIndex is provided “as is” and “as available”, without warranty of any kind, express or implied. To the fullest extent permitted by law, CryoIndex Labs disclaims all implied warranties, including the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and any warranty that the software will be uninterrupted, error-free or secure, or that defects will be corrected. CryoIndex is intended for laboratory inventory organization and is not a validated system for regulated or clinical use. No advice or information obtained from CryoIndex Labs or through the software creates any warranty not expressly stated in these terms. Some jurisdictions do not allow the exclusion of implied warranties, so some of these exclusions may not apply to you.

Important limitations

CryoIndex is an inventory and recordkeeping tool, but software, devices, scanners and files can fail. Keep physical labels, follow your laboratory’s procedures, verify important records and maintain current backups outside the working device. To the extent permitted by law, CryoIndex and its developer are not responsible for losses caused by inaccurate entries, device or file failure, missing backups or use outside the app’s intended purpose. Nothing in these terms limits rights that applicable law does not allow us to limit.

Changes to these terms

We may update these terms when CryoIndex or applicable requirements change. The date above identifies the latest version. Material changes will be reflected on this page before or when the corresponding app change is released.

Contact

Questions about these terms can be sent to support@cryoindex.app.

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