Alerts and outstanding items
“Vials remain unaccounted for”
A box audit expected these vials but did not find them. They remain visible until someone records that each vial was found or is gone.
- Open Outstanding items and review the recorded position for each vial.
- Check the physical box and any likely neighbouring position.
- Record Found if the vial returns to its record, or Gone if the lab has concluded it is no longer present.
- Select the person making that decision so the finding is closed with attribution.