Everyday guide · About 1–2 minutes

Find the vial before the lid opens.

Search the shared record first, confirm the exact storage address and identifying details, then approach the dewar with a specific retrieval plan.

Watch the walkthrough

Find, verify, and remove a vial

Captions are available in the player and start turned off so they do not cover the app. The written transcript is below the video.

Read the video transcript

Choose Search inventory. The box matches a barcode or a donor code; cell line and passage are separate filters below it.

CI-005 is in Cane 1, Box 1, at A3.

Opening it outlines the position in the box, before the dewar is opened.

The vial card carries its origin. This one was frozen down from another vial, and Trace lineage opens the whole chain.

Removing without scanning is allowed, and the app says so: the removal stays unconfirmed until the label is read at the bench. Name the person, and say what happened to it.

A3 is free again, and the box now holds one vial.

The dashboard keeps the unconfirmed removal in view. CryoIndex does not treat an unscanned handoff as settled.

Narration uses an AI-generated voice.

The retrieval rule

Know the address before approaching the dewar.

For several vials, use a pick list instead of repeating a separate search while storage is open.

Before retrieval

Read the whole address, not only the grid position.

A position such as A2 is meaningful only inside its box. Confirm the cane, box, and position. The result also shows the cell line and passage so a location mismatch is easier to catch before retrieval.

Complete address

The dewar name is omitted because it adds no distinction. Read cane, box, and position.

Open the result

Verify the vial record before acting on it.

Select the result to inspect its full details. Compare the barcode or identifier, cell line, passage, date frozen, and any distinguishing lot, source, or donor information with the vial the lab intends to retrieve.

CryoIndex vial details showing the identifier, exact address, recorded details, an origin row reading Frozen down from another vial with a Trace lineage link, and separate actions to remove, move, or correct the vial.

The detail sheet separates an ordinary physical removal from moving the vial or correcting its record, and says where the vial came from.

  1. Confirm the vial identifier and complete storage address.
  2. Use passage, date frozen, donor, lot, and other recorded details to verify identity.
  3. The origin row says where the vial came from. Trace lineage opens the whole chain.
  4. Use Remove this vial only when it is physically leaving storage.
  5. Use the separate move or correction action when the physical event is different.

If the position does not match reality

Do not quietly move the record to make it agree.

Return the box to approved cold handling and use Audit a box to reconcile the physical contents position by position. A vial absent from its recorded position is an audit finding, not an ordinary move.

If a scanner changes the identifier, compare the printed barcode with the tablet camera result and review the tested scanner settings. Do not store or remove a record under a value the scanner altered.